Frequently asked questions

Why should I use Distroship? 

Because we make it easy for our clients to ship and cut their freight costs. You get instant prices, book your shipments right away and track them online 24/7. Distroship promotes a close collaboration between clients and freight partners and a direct, online access, to all shipments. 

What freight services do you offer?

We propose ocean, road and air freight services. We help synchronize your shipping needs with our carriers’ strengths to ensure top delivery performance.

What price options can I get to ship my goods?

Several service levels, with various transit times, are offered at competitive prices. You may also select pick-up and/or delivery services and options such as insurance and customs clearance. 

Do I get customer support? 

Absolutely. Your Sales / Operations contacts are always available. 

How do I create my account?

You can just create your account online in a few clicks. Account is validated within 2 days. Then, you may start shipping right away.

Are your services adapted for any shippers, large and small?

Yes, clients of all sizes use our platform. Clients expedite from a few to hundreds of export, import and domestic shipments per month. 

Is there any shipping commitment?

No. You may use the platform and place bookings as needed.

What’s the cost to use the digital platform?

No startup cost. The use is also free of charge. You only pay for the freight services you order.

Who has access to my shipments?

Your colleagues can also access your shipments. Therefore, all shipments are always managed by someone. 

Could my own clients get delivery charges right on my website?

Yes. There are integrations with leading e-commerce platforms. Therefore, your clients could pay a total price, including shipping, at checkout on your website triggering an automatic booking with us. 

Can I connect Distroship with my ERP?

Our APIs allow you to easily connect your ERP with our online platform to expedite shipment processing even further.

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